Have general maintenance questions about your property at Maven? You’ve come to the right place. Watch our videos below for helpful information, and find contact information for our building providers.

Learn where to find your natural gas shut off line for both your appliances and patio, and when it’s appropriate to turn your gas line off.

Enbridge Natural Gas:
https://www.enbridgegas.com/
1-866-763-5427

For any assistance with your interior or exterior shut off valves, please contact the property management team at: 416-785-4309. You may also call the concierge desk at: 416-785-5786.

All suites at Maven are equipped with heat pump units, which give you control over your heating and cooling throughout the year. Here’s how to maintain your heat pump unit.

For any replacement heat pump filters, please contact either:

Empire Customer Service
mavenservice@empirecommunities.com
416-255-2142

Crossbridge Property Management
416-785-4309

See how often you should clean your first and secondary lint traps depending on how often you do laundry. We also share where you can find your secondary lint trap.

Please contact Whirlpool at 1-800-807-6777 for any other questions.

See where to find the water shut offs around your suite should you ever need to isolate a leak.

Please contact Whirlpool at 1-800-807-6777 for any other questions.

Kitchens and washrooms have outlets that are different from the rest of the home; these are called Ground Fault Circuit Interrupters. Watch to see how you can reset these outlets in the event they’re tripped.

Learn about Arc-Fault Circuit Interrupters (AFCI) and how to reset your breaker from your electrical panel if it trips.

Learn where to find your main water shut offs, and when it’s appropriate to turn them off to prevent potential leaks.

Contact Provident for electricity, hot and cold water metering services:

www.pemi.com
info@pemi.com
1-866-840-2720

Extended warranty information for fixtures as below:

Brizo Plumbing Fixtures:
www.brizo.com/customer-support/contact-us
1-877-345-2749

Blanco Plumbing Fixtures:
1-877-425-2626
info@blancocanada.com

At certain times of the year, you may see some condensation at the bottom of the windows due to excess humidity. See how to maintain proper relative humidity to best maintain your floors, wood and baseboards.